IT Support

Doctor Watsons IT can provide all levels of IT support. This ranges from Desktop support, Network administration, Server installation, configuration, PC & Apple computer support and repairs.

With over 25 years experience Doctor Watson’s IT has the skill to handle anything from day to day user support, to full roll-outs in a new office, planned and executed to your direction.

Whatever your IT dilema give us a call and see how we can help.

Available for adhoc support, contract days, weeks, as and when required or from one off projects.

Areas covered: Milton Keynes, Northampton, Buckingham, Brackley, Towcester, Bicester, Banbury, Stony Stratford, Bletchley, Daventry, and all surrounding areas.

 


In more detail:

General Support

Doctor Watson’s IT provides professional support to Business and home computer users and works to the same high standard whichever kind of user you are. No call out charge to visit you in Milton Keynes, Northampton, Towcester, Buckingham, Brackley and including the small surrounding villages and towns.

This covered support for desktop PC’s, Laptops, Tablets, and all associated equipment. We provide friendly and knowledgeable assistance to you, helping novice users up to experts that need a little help.

For Businesses we come from a background of working for medium and very large companies. Our aim is to provide the best quality of service to all users and to become your right hand man to solve any IT related need you have.

Network Support

With in-depth knowledge of all aspects of Business driven requirements for Servers and the related infrastructure we are here to help get your project off the ground, or to efficiently resolve your IT problems.

Areas covered, Network planning and setup, Server, support and configuration of new installations, setting up desktop clients, WiFi access points and right down to the Network cabling, we can help take the stress out of what you need doing.

We have experience in Microsoft Server products from Server 2003, including Small Business Server, right through to the latest offerings such as Microsoft Server 2016 and Server Essentials.  We are also well experienced in using Active Directory to help manage your network and computers, including software deployment and management, DNS and DHCP, Email, Exchange, and even Sharepoint configurations.

Small and large scale network Printing is also an area we can cover with years of experience, including dedicated printers and large Copier/Printers.

Let Doctor Watson’s IT make light work of your business IT challenges.

Contract Support

Our Contract options are wide ranging. If you would prefer to have an agreed relationship that gives you priority over our other customers, to give you SLA’s that we work to, we can arrange that.

Also we can provide onsite help for projects you need extra hands for, whether you need a body onsite for a day, week or month, or even just a day every month, we can help. Our contract Engineer is extensively experienced in all aspects of IT support from Desktop issues to full Server support covering most popular set ups.

Drop us a message and discuss what your requirements are and lets see how we can work together.