Category Archives: News

Massic Cyber Attack – 13-05-2017

As you will have heard Britain along with numerous other countries has been under fire from a huge cyber attack.  Mostly hit so far have been services such as the NHS, but not limited to them.

What may not be so clear from the general media is that this attack has NOT finished yet, it is still happening, and the cyber attackers are changing the randsomware worm to defeat those poor IT engineers out there spending their whole weekend battling with it.

The general thought is we could all feel the effects on Monday because there is no way to tell what will happen when more computers are turned on which may already have the worm waiting on them.  The worm is designed to spread via networks so can jump from one machine to others rapidly.

So what can we do? 

You need to ensure your antivirus is up to date, and if you don’t have any, download something fast… Microsoft Security Essentials for Microsofts own free antivirus, or AVG Free for another good product.

If you have Windows 10, as long as you have the Anniversary update (you can tell if you have if you check your start menu and it has only icons for shutdown and settings etc – this is the latest version, if there are written titles next to the icons you need to update) you have built in Antivirus in the form of MS Windows Defender.

Ensure your PC has all the latest updates... Run Microsoft Update – on all Windows computers with pre Windows 10 operating systems.  Even Windows XP is covered by a special update released in light of this issue, so even update the oldest of PC’s!

Back up your files! – Transfer all your valuable data to external flash drives or hard disks, and then disconnect them from your PC.

Be super careful about what sites you visit… if you normally love less safe sites, i.e. Porn, game cheats etc then avoid them for the time being because the attack can be coming from anywhere.

Mostly we know its been hitting machines with out of date patches which has allowed it in, but really we can’t say it will end there, so be vigilant and be prepared! Save your data!  The encryption worm sets a price of around £300 to decrypt your files, but there is no guarantee that you’ll ever see your data again even if you pay!

More info from Microsoft

Customer Guidance for WannaCrypt attacks

Info from UK Government

https://www.ncsc.gov.uk/news/latest-statement-international-ransomware-cyber-attack-0

 

Filled Under: Alerts,News Posted on: 14/05/2017

Latest Threats from on the ground.

Some of the latest threats being dealt with by our Engineers are still telephone scams, which are more common, sometimes they seem to spookily follow the purchase of a new PC.  We’ve been configuring new pc’s for clients on their premises when the client has receive an unsolicited phone call from someone claiming to be from companies such as “windows” or “microsoft” or similar and that the customers computer has problems which it has told them and must be resolve if they want to be able to use their computer.

Standard format, they then wish to log on to the clients PC and perform “repairs” which afterwards they inform the customer that they must pay large sums of money.

But also we’ve had more frequent reports of websites triggering splash screens that tell the user to phone a number to fix their computer.  On phoning the customer was again made to allow access to their PC, and let some unknown person “repair” the computer.  These “repairs” actually consisted of installing over 8 ad blocking programs, and a couple of remote control software presumably to allow future access if not removed by us!  The customer was charged just over £170 for this “service” by a firm called something like Web Service Online.  Days later the scammer was trying to take more money from the customer.

So be aware and careful, never allow any random caller access to your PC, big companies do not monitor your computer for problems, and will never just call out of the blue to offer help!  Its a scam, hang up the phone, and disconnect the computer from the internet, even if you feel they have provided a service!  Its a scam, give no money details!

Filled Under: Alerts,News Posted on: 10/05/2017

Your PC Has Antivirus software, what about your Phone or Tablet?

Antivirus software is very important these days for your computer, as most people know.  Computers are exposed to so many risks everyday from email scams, viruses and the like, as well as possible visits to maliciously hacked and infected websites.

We have always recommended several antivirus products, Sophos for Business environments and for home users Avast has time and again proved itself to be reliable and efficient without heavy processing loads slowing your PC down.  Not only that but Avast’s free product has long been our favourite free software as it covers much more than others.

But what about your mobile android powered device?   Surely phones are safe?

Well no, if you have a data connection allowing you to do things like Facebook on the go, or Twitter or any other web based things, then you are open to virus attacks.  Mobile viruses are becoming more widespread due to the amount of them in use that our enemies, the virus authors, have seen this as the way forward.

So what can you do?  Well you have probably guessed by now, yes of course, install Antivirus software.

And which do we recommend?  Well Avast of course, its light weight, fast and very very clever.

Our own android devices now have Avast installed on them, and it really is painless plus you just don’t know its there doing its job of protecting your data and contacts.

But whats more, it features an Anti-Theft system, which will allow you, via avasts website, to find your phone, divert your calls to you, start a siren sound (you can record your own “help I’m a stolen phone” sound if you like too), and wipe all your data if necessary.  Your phone can let you know its been stolen possibly before you even realise too.  It cleverly can message a friends phone if an attempt is made to change a sim card…

What does it cost?  Nothing its free!!!

So we recommend getting it onto your device, and ensuring the anti theft software is all set up and ready just in case.

Go to avast.com/android to install it now!

Tags: , , , Filled Under: News,Recommendations,Twitter Posted on: 24/04/2013

New Year, New Scam!

HAVE YOU RECEIVED AN UPGRADE MESSEGE FROM ADOBE?

We did today, it reads as per the text below. Yes as you guessed its a fake spammy malicious link to questionable software. Absolutely DO NOT click the link provided in any email like this. The link originates in China, as is known to be questionable.  This email has no link what-so-ever to do with Adobe software.  If you need an Adobe update, or Skype (another linked to scams doing the rounds) then pop over to the website either adobe.com or skype.com and download it safely from there, NEVER FOLLOW LINKS IN UNEXPECTED EMAILS.

Adobe software, if already installed, will automatically update itself not via an email, and the same for Skype.

Email text example below (with web addresses obscured to avoid linking):

 

 

 

“INTRODUCING UPGRADED ADOBE ACROBAT READER 2012

Since the Holidays are in full swing and the New Year is approaching, we’ve decided to unveil our Acrobat Reader/Writer 2012.

http:// instant-acrobat-upgrade

Advanced features include:

– Collaborate across borders
– Create rich, polished PDF files from any application that prints
– Ensure visual fidelity
– Encrypt and share PDF files more securely
– Use the standard for document archival and exchange

To upgrade and enhance your work productivity today, go to:

http:// instant-acrobat-upgrade

Our whole team has been working hard to satisfy your product needs.

This has been a great year for PDF Reader/Writer and it’s all because of You.

We hope to see you in the New Year

Copyright 2012 Adobe Systems Incorporated. All rights reserved.

Adobe Systems Incorporated
343 Preston Street
Ottawa, ON K1S 1N4
Canada”

Tags: , , Filled Under: Alerts,News Posted on: 02/01/2012

Kids on the Internet…

If you are concerned about your childs safety on the internet,  Doctor Watsons can help there…

We can provide very cost effective solutions to provide solid parental controls, and lock the internet as you see fit.

Tags: , Filled Under: News,slideshow Posted on: 02/11/2011

“Microsoft Calling!” or is it???

Phone call scams have progressed.

This week Doctor Watsons has seen a huge increase in a phone scam that claims to be from Microsoft.

The caller is NOT from Microsoft – this kind of support MS actually charge for. They are convincing, and use tricks to appear to know about your pc and useage

DO NOT ALLOW THESE CALLERS ACCESS TO YOUR PC!

– if in doubt please call!

we can give your pc a Performance Boost clean up and check for a very low price!

Tags: , , Filled Under: News Posted on: 30/07/2011

Facebook Privacy! again… face recognition!

Facebook yet again has secretly enabled features that could be detrimental to your privacy if you don’t want it happening. Now they have enabled picture recognition that will try to determine if you feature in the image, and if you do will then push your friends to tag you in that picture!

You can disable it and we have already!

Follow this link, it gives you a step-by-step method, from trusted antivirus provider Sophos.

Click this!

Filled Under: News Posted on: 08/06/2011

Doctor Watsons IT – new website goes live!

We’ve have updated our website, we hope you enjoy it.

If you find any functional issues we would appreciate hearing from you so we can resolve them as soon as we can!

Thanks again for visiting.

Doctor Watsons Computer Clinic

Tags: , Filled Under: News Posted on: 16/04/2011