Author Archives: admin

Massic Cyber Attack – 13-05-2017

As you will have heard Britain along with numerous other countries has been under fire from a huge cyber attack.  Mostly hit so far have been services such as the NHS, but not limited to them.

What may not be so clear from the general media is that this attack has NOT finished yet, it is still happening, and the cyber attackers are changing the randsomware worm to defeat those poor IT engineers out there spending their whole weekend battling with it.

The general thought is we could all feel the effects on Monday because there is no way to tell what will happen when more computers are turned on which may already have the worm waiting on them.  The worm is designed to spread via networks so can jump from one machine to others rapidly.

So what can we do? 

You need to ensure your antivirus is up to date, and if you don’t have any, download something fast… Microsoft Security Essentials for Microsofts own free antivirus, or AVG Free for another good product.

If you have Windows 10, as long as you have the Anniversary update (you can tell if you have if you check your start menu and it has only icons for shutdown and settings etc – this is the latest version, if there are written titles next to the icons you need to update) you have built in Antivirus in the form of MS Windows Defender.

Ensure your PC has all the latest updates... Run Microsoft Update – on all Windows computers with pre Windows 10 operating systems.  Even Windows XP is covered by a special update released in light of this issue, so even update the oldest of PC’s!

Back up your files! – Transfer all your valuable data to external flash drives or hard disks, and then disconnect them from your PC.

Be super careful about what sites you visit… if you normally love less safe sites, i.e. Porn, game cheats etc then avoid them for the time being because the attack can be coming from anywhere.

Mostly we know its been hitting machines with out of date patches which has allowed it in, but really we can’t say it will end there, so be vigilant and be prepared! Save your data!  The encryption worm sets a price of around £300 to decrypt your files, but there is no guarantee that you’ll ever see your data again even if you pay!

More info from Microsoft

Customer Guidance for WannaCrypt attacks

Info from UK Government

https://www.ncsc.gov.uk/news/latest-statement-international-ransomware-cyber-attack-0

 

Filled Under: Alerts,News Posted on: 14/05/2017

Latest Threats from on the ground.

Some of the latest threats being dealt with by our Engineers are still telephone scams, which are more common, sometimes they seem to spookily follow the purchase of a new PC.  We’ve been configuring new pc’s for clients on their premises when the client has receive an unsolicited phone call from someone claiming to be from companies such as “windows” or “microsoft” or similar and that the customers computer has problems which it has told them and must be resolve if they want to be able to use their computer.

Standard format, they then wish to log on to the clients PC and perform “repairs” which afterwards they inform the customer that they must pay large sums of money.

But also we’ve had more frequent reports of websites triggering splash screens that tell the user to phone a number to fix their computer.  On phoning the customer was again made to allow access to their PC, and let some unknown person “repair” the computer.  These “repairs” actually consisted of installing over 8 ad blocking programs, and a couple of remote control software presumably to allow future access if not removed by us!  The customer was charged just over £170 for this “service” by a firm called something like Web Service Online.  Days later the scammer was trying to take more money from the customer.

So be aware and careful, never allow any random caller access to your PC, big companies do not monitor your computer for problems, and will never just call out of the blue to offer help!  Its a scam, hang up the phone, and disconnect the computer from the internet, even if you feel they have provided a service!  Its a scam, give no money details!

Filled Under: Alerts,News Posted on: 10/05/2017

Fake Invoice email phishing

Currently we’ve noticed we have been receiving a huge volume of fake invoice emails.

These emails are known as “Phishing” emails and are designed to have a lure that hooks you in.  In this case the fear that someone has ordered something on your credit card that you didn’t know about. So you think you better just check the email attachment to be sure.

Well our advice is best not to open that attachment.  If you are really concerned, call the company that has allegedly sent you the invoice by searching for its details and its own website using a search engine such as Google or DuckDuckGo or similar.

ABSOLUTELY DO NOT OPEN THE ATTACHMENT!

Under controlled conditions we opened one of these seemingly harmless MS Word Docx documents and discovered the payload to a blank document was a macro script, which is like a small program, which would have caused malicious software to have been downloaded onto our computer had it been able to reach the internet.

So be careful, and don’t get lured by these fake invoices.  2015 seems to be beginning with huge batteries of them being sent randomly.

Filled Under: Alerts Posted on: 13/01/2015